SERVICE NOTICE: Customer Care Center Temporary Extended Hours

With the launch of our enhanced Online Banking system, there may be higher than usual call volumes. To accommodate, temporary extended hours for our Customer Care Center will be 7:00 a.m.-7:00 p.m. Monday through Friday, and 8:00 a.m.-1:00 p.m. on Saturdays. If you receive a busy signal, please call back later. Helpful resources regarding the new Online Banking system can be found on the FAQs page for both Personal and Business banking. Thank you for your patience.
Back to news

About the Company

Potomac Bank, Inc., a wholly owned subsidiary of Potomac Bancshares, Inc., was founded in 1871 as Bank of Charles Town and renamed Potomac Bank on November 3, 2025. The Company’s total assets were $976 million as of March 31, 2026. The Bank conducts operations through its nine-branch network and one loan production office serving the Eastern Panhandle of West Virginia, Washington County, Maryland, and Northern Virginia. The Bank offers comprehensive financial solutions through its consumer and commercial banking divisions, Trust, Wealth, and BCT Investments divisions, and its Residential Lending mortgage division. The Bank is also proud to serve its communities as a Small Business Administration (SBA) Preferred Lender. Over the past several years, the Bank has received numerous awards and recognitions, including American Banker’s “Top 200 Community Banks” and “Best Banks to Work For”, the Journal-News “Best of the Best” award, and the LoudounNow “Loudoun’s Favorite” award. 

The Company's shares are quoted on the OTCID marketplace under the symbol "PTBS." For more information about the Bank, please visit our website at www.potomac.bank.

Media Contact
Bryan Decker
SVP, Director of Marketing and Communications
[email protected]